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Safety of customers and employees is our top priority.


7-Eleven stores are safely remaining OPEN so you can get what you want, when and where you want it. Read more about Adjusted Store Hours and Temporary Closings.

If you have questions or suggestions, please reach out to our customer service team.


Health and Safety Measures

Our Quality Assurance and Food Safety teams implemented enhanced
food handling and cleaning practices following guidance from the CDC and WHO.


Actions are as follows:

  • Masks

    7-Eleven and its franchisees will continue to comply with local and state mask mandates.

  • Increased Cleanliness

    Following key handwashing and sanitizing steps.

  • Social Distancing

    Installed visual floor markers as reminders to practice social distancing.

  • Gloves and Tissues

    Providing gloves, bakery tissue, and paper towels for customers when needed.

  • Stocked Shelves

    High-demand products are in-stock, including face masks and hand sanitizers.

  • Employee and Customer Safety

    Encouraging employees who are ill or at risk of illness to stay home.

The hands-off shopping we need right now.

  1. 7-Eleven Wallet for both card and cash customers.
  2. Apple Pay, Google Pay, and Samsung Pay.
  3. Redeem 7REWARDS Points.
  4. Mobile Checkout and Fuel Loyalty in participating markets.
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We've committed approximately $174 million to support franchisees.


As franchisees provide their local customers the food, beverages, household essentials and other critical supplies they need in a clean and safe environment.

7-Eleven Heroes

Since 1927, serving the community has been at the heart of what we do. Now more than ever, 7-Eleven Franchisees, corporate store leaders, and store associates are showing their unwavering commitment to provide food and critical supplies, keep shelves stocked, and customers safe during this difficult time.

They are the 7-Eleven heroes.

7-ELEVEN HEROES